<Source: Revised from Anglican Church Singapore Mental Rehabilitation Centre Courses.>
Below are my own Cstan98 study notes. Not mean to replace actual course.
When there are people. There bound to have conflicts.
Chinese Saying: "endurances turn You into gold."
JESUS CHRIST: "if You don't forgive Others. Heavenly Father also not forgive You."
(01) Accommodating. Let him win a bit.
(02) Collaborating. Both parties win-win.
(03) Compromising. Meet half way.
(04) Withdrawing. Surrender.
Chinese Saying: "it is very difficult to hit a smiling tiger."
Just stalemate. You need not win. Not lose also.
Understand it takes 2 fight. Just 1 to reconcile.
Chinese Saying: "back one step. Become open sky."